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FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

1. Are you a factory or trading company?   

We are a professional manufacturer and supplier. We have our own brand, Kingyes/ Mefapo and others, private label is also available.

2. Do you have OEM service? And what’s the MOQ ?

Yes, we provide OEM service. Size, package can be customized per your requests.

For our brand, there is no MOQ if we have enough in stock.

For customized products, mirror, hair brushes and combs MOQ 1000pcs for logo printing, 3000pcs for one new color. Spray products MOQ is 7500-10000pcs.

3. Can we get some samples?And how long can we get it?

Sure! For regular products, you can get samples for free with sample value less than USD10, freight collect. For new products and OEM samples, sample fee USD50-200 is needed, and can be refunded after large order confirmed.

4. Can we get the price list of all products?

Sure! But considering that we have more than 1200 items, it is not easy for us to work out the entire products price list for every customer. Moreover, the price would be updated according to the order quantity, packing method, and other special requests.

We would be much appreciated if you could tell us more about which product you’re interested in, the quantity you need, what kind of package would you like, the delivery destination.

5. How to solve the problem if we receive the wrong items or bad quality products? 

We’ve been doing business in this filed for over 20 years, and enjoying a great reputation at our end. We will take the responsibility if it is proved to be our fault. Also, we would confirm the sample with you before mass production. Please rest your assure that we will monitor the quality strictly.

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